How to Register at BongoBongo

Players do not need anything other than their Safaricom number to register. To get started:

bongobongo zambia registration
  1. Open your web browser and go to BongoBongo.
  2. On the homepage, look for the “Join” button, which is found in the top right-hand corner of the page.
  3. In the registration form, enter your mobile number. It has to be a Safaricom number, and you will have to be over 18. Also, bear in mind that the bank account you will deposit from needs to be registered to the same number. 
  4. The next step is to set up a password. It should be alphanumeric, with a capital letter and a special character. You can later change it to a 6-digit PIN if you prefer.
  5. Read and agree to the terms and conditions and click on the “Register” button to complete the BongoBongo registration process.
  6. You may receive a verification code on your mobile number to confirm your registration. Enter it when prompted, and your account will be successfully created.

Note that the verification process is not yet complete. This step only verified your phone number.

BongoBongo Registration Requirement

Fortunately, there is a small checklist for new customers to tick off before they can create an account. It is a simple list for BongoBongo, and it’s similar across most online casinos.

  1. You must be at least 18 years of age to sign up. Zambian law prohibits anyone under the age of 18 from participating in gambling activities.
  2. A valid Zambian Safaricom mobile number is required. This number will be used for account verification and communication purposes.
  3. You need an accurate set of personal identity details, such as your name and possibly your ID number, for further verification.
  4. You are required to read and agree to the platform’s terms and conditions. They outline the rules and regulations of using BongoBongo Zambia.

Bear in mind that some players may be requested to supply multiple forms of ID. This is only a safety measure and should not be avoided.

BongoBongo Login Functions

After a successful BongoBongo registration, you can log in to your BongoBongo account and access the various features. All you have to do is enter your registered phone number, your password/6-digit PIN, and your login details. Here are some of the key functions available to you:

  • A personal dashboard of your profile gives you a single view of your money, bets, and other details.
  • Deposit options to fund your account through the website or using the MPesa Paybill option.
  • Bonuses and promotions to make the most of.
  • You can start playing games, bet on sports, and take part in the BB leagues.

These reasons are quite enticing to join and log in to BongoBongo Zambia. However, these are only the tip of the iceberg. More features are in store for you to discover.

Deposits at BongoBongo Zambia

bongobongo zambia deposit

You can deposit funds to BongoBongo using your mobile device or desktop computer. You need to have an MPesa Paybill registered to your phone number.

Via M-Pesa Paybill on Your Phone:

  1. Open the M-Pesa menu on your mobile phone.
  2. Choose the option for Lipa Na M-Pesa.
  3. Select the Paybill option and enter the business number 499995.
  4. Use your phone number as the account number.
  5. Specify the amount you wish to deposit to your BongoBongo Zambia account.
  6. Input your M-Pesa PIN and confirm the transaction.
  7. You’ll receive an SMS from M-Pesa with a confirmation.
  8. Log in to check the updated funds on your account.

Via the BongoBongo Website:

  1. Visit BongoBongo Zambia and log in to your account.
  2. Click on the DEPOSIT menu at the top of your betting account page.
  3. Specify the amount you wish to deposit (minimum KSh 25) and click “Deposit”.
  4. Confirm the deposit by entering your M-Pesa PIN.
  5. An SMS from M-Pesa and BongoBongo will confirm your transaction.

Your new account now has funds!

How to Withdraw from BongoBongo

bongobongo zambia Withdraw

Withdrawing your winnings from BongoBongo is a simple process. Facilitated through M-Pesa, the transactions are quick and secure.

  1. Log in to your account and access your profile. 
  2. Head over to the withdrawals section and check whether you have accumulated enough funds to withdraw. 
  3. You may also have to check for the maximum amount you can withdraw and enter the amount you desire to cash out within those limits. 
  4. Once you submit the withdrawal request, the BongoBongo team will be notified and will typically approve it within an hour.
  5. After approval, you will receive the funds directly into your registered M-Pesa mobile money wallet.

There are some important BongoBongo details to note:

  • The minimum amount you can withdraw is ZMW 20.
  • The maximum withdrawal limit is determined by M-Pesa’s restrictions, which currently allow up to ZMW 50,000 per transaction.

Contact customer support if you feel unsure at any time.

BongoBongo App Registration

bongobongo zambia App Registration

Creating an account on the BongoBongo mobile application is no different from doing it on a desktop; however, there are a few additional steps:

  1. Instead of visiting the site on your desktop, use your mobile browser to visit the BongoBongo website. 
  2. In the left top corner, you will find a menu to expand. 
  3. At the bottom of the menu, you will find the “Download the App” button. 
  4. Click on it, and you will get a link to a third-party app to download it. 
  5. Give your phone the necessary permissions to download and install it. 
  6. After installation, a pop-up will ask you to run the application on your phone. Click “Ok” when you’re ready. 
  7. On the app’s homepage, look for the “Register” button and click on it to start the registration process.
  8. In the registration form, enter your valid Zambian Safaricom mobile number and pick a password. 
  9. Verify your number through the SMS code, and you’re done.

BongoBongo registration on your app in a few simple steps!

Registration Issues at BongoBongo

Though the process is designed to be simple and straightforward, there are a few issues users may face. Understanding these problems beforehand can help you navigate and resolve them effectively.

  • After entering your mobile number, you might not receive the verification code needed to complete the registration.
    • Solution: Is your number entered correctly, and do you have a stable network connection? Try restarting your phone or checking for any SMS-blocking settings.
  • You’re trying to complete the BongoBongo registration process with a mobile number that’s already associated with an existing account.
    • Solution: Use a different mobile number or recover the credentials for your existing account if you’ve forgotten them.
  • Sometimes, technical glitches or server issues can hinder the BongoBongo registration process.
    • Solution: Refresh the page, clear your browser cache, or try registering at a different time.

Keep in mind that customer support is quick to guide you through any other issues.

FAQ

How do I contact customer support?

BongoBongo offers WhatsApp and Telegram support for all registered users. Once you make a request, you can use the link to their corresponding chat to tell them your issues. Alternatively, you can email them at help@BongoBongo.co.zm or call 0111 022 201.

Why isn’t my password accepted during the BongoBongo registration process?

If your password does not meet the requirements of the site, you will have to choose a stronger one. Click on the information button next to the password block for further instructions on how to create an acceptable one.

BongoBongo Zambia says my number is invalid. What should I do?

Check if you entered your mobile number correctly and if your phone has a stable network connection. If the problem persists, try restarting your phone or checking for any SMS-blocking settings.

What is a session timeout?

You are required to complete your BongoBongo registration in one go. If you take too long to enter the details, the session will time out, and you will have to try again.

Can I register from anywhere in the world?

The site is designed for Kenyans. If you’re a Zambian expat and hold an active Safaricom phone number with a registered MPesa Paybill, you can register from anywhere in the world as long as you can send and receive communications. Just make sure that online gambling is legal in your current jurisdiction.

download app
Up