The Bongobongo Zambia support team has a high degree of professionalism, sufficient to solve problems of any complexity and provide qualified help on any situation.
As soon as a customer has a difficulty, they should immediately contact a support operator and not try to solve the problem on their own. Operators guarantee a quick response to any appeal and quality service for all.
Live chat support
The Bongobongo Zambia website has a convenient chat room for communication with the operator. The client can ask any question through it and get an answer in real time. The appeal may concern wagering bonuses, deposit and withdrawal of funds, security issues, etc. Any technical question will be satisfied with the answer.
Live chat is located on the main page of the official website in a special box at the bottom of the page. An operator will connect to the dialog in a matter of seconds.
Mail support service
Users from Zambia who have access to email can write an email to the Bongobongo Zambia administration, to which they can attach screenshots of the screen or even make a video recording, so that support specialists can dig deep into the problem and deal with it faster.
In response, the client will receive a full, detailed and informative answer. This will be done as soon as the responsible operator has time to study the appeal of the player. To get in touch, you can send a letter to: help@bongobongo.zm. It is necessary to specify in the letter your e-mail and phone number, so that the specialists could solve any problem faster.
Telephone support service
One of the fastest methods of communication other than live-chat is by telephone. A person who speaks English can contact a friendly support operator on 0111 022 201.
It is necessary to clearly and accurately explain your problem or ask a question, so that the operator can immediately help the client. Many questions can also be solved in one of the social networks: Meta, Instagram, X.